Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
- Personal details (name, email, phone number)
- Booking details (session date, time, preferences)
- Payment information (processed securely by third-party payment providers)
- Any information you voluntarily share through forms or messages
2. How We Use Your Information
We use your data to:
- Provide counseling sessions
- Process payments
- Send session reminders and communication
- Improve website experience and services
3. Confidentiality
Session content remains strictly confidential and is shared with no one unless:
- You give written consent
- There is risk of harm to you or others
- It is required by law
4. Cookies & Analytics
Our website may use cookies or third-party tools (such as analytics) to improve user experience. You may disable cookies in your browser settings.
5. Data Security
We use secure methods to protect your data, but no online system is 100% safe. By using our site, you acknowledge these inherent risks.
6. Third-Party Sharing
We do not sell or share your personal data with marketers. Information may be shared only with:
- Payment gateways (for completing transactions)
- Legal authorities if required
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
8. Updates to Privacy Policy
We may update this Privacy Policy. Continued use of the website signifies acceptance of the changes.